Postage and Delivery Information
Your postage and handling charges are determined by size and weight of your selected product/s. As our postage is sent via Australia Post there is no insurance or tracking. If you select the Express Post method we can supply you with a tracking number upon your email request. Please note that express post incurs extra charges. If you select to pick up your product/s in-store there is a flat handling fee. We endeavour to process all orders within 7 days of receiving confirmation of payment. Please allow for delivery time in addition to the processing period. We are not responsible for, and unable to refund any lost parcels.
Postage within Australia
Please allow up to 7 days for delivery of your order within Australia. If you choose the express post method please allow 2 - 3 business days.
Please allow up to 30 days for delivery of your order. In some cases it may be longer due to customs. To avoid disappointment please seek advice from the customs of your country before purchasing. Any extra fees or tariffs associated with international orders is the responsibility of the customer.